Privacy Policy

This Privacy Policy describes how Shamra Accessories (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or use our website https://shamrajewelry.com (the “Website”), in accordance with the applicable laws and regulations of the United Arab Emirates.

Who We Are

The website https://shamrajewelry.com is owned and operated by Shamra Accessories, a company licensed and operating in the United Arab Emirates.

Information We Collect

We may collect personal information from you in the following ways:

  • When you place an order or create an account (such as name, email address, phone number, shipping and billing address).

  • When you contact us through the website or customer support channels.

  • When you leave comments or reviews on the Website.

  • Automatically through cookies and similar technologies (such as IP address, browser type, and device information).

Comments

When visitors leave comments on the Website, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string (hash) created from your email address may be provided to the Gravatar service to determine if you are using it. The Gravatar service privacy policy is available at:
https://automattic.com/privacy/

Once your comment is approved, your profile picture may be visible to the public alongside your comment.

Media

If you upload images to the Website, we recommend avoiding images that contain embedded location data (EXIF GPS). Visitors to the Website may be able to download and extract such data from images displayed on the site.

Cookies

Our Website uses cookies to enhance your browsing experience.

  • If you leave a comment, you may opt in to saving your name, email address, and website in cookies for your convenience. These cookies will remain for up to one year.

  • When you visit our login page, a temporary cookie is set to determine whether your browser accepts cookies. This cookie does not contain personal data and is deleted when you close your browser.

  • Login cookies may be stored for up to two days, and screen preference cookies for up to one year.

  • If you select “Remember Me”, your login session will persist for up to two weeks.

  • Additional cookies may be saved when you edit or publish content; these do not contain personal data and expire after one day.

You can manage or disable cookies through your browser settings.

Embedded Content from Other Websites

Pages on this Website may include embedded content (such as videos, images, or articles). Embedded content from third-party websites behaves in the same way as if you had visited those websites directly.

These third-party websites may collect data about you, use cookies, embed additional tracking tools, and monitor your interaction with their content, especially if you have an account and are logged in to those platforms.

Who We Share Your Data With

We do not sell or rent your personal data to third parties.

Your data may be shared only when necessary with:

  • Service providers involved in website hosting, payment processing, shipping, or technical support.

  • Automated services used for security and spam detection.

  • Legal or regulatory authorities if required under UAE law.

If you request a password reset, your IP address may be included in the reset email for security purposes.

How Long We Retain Your Data

  • Comments and their metadata may be retained indefinitely to help recognize and approve follow-up comments automatically.

  • For registered users (if applicable), we store the personal information provided in their user profile.

  • Personal data related to orders may be retained as required for accounting, legal, or regulatory obligations under UAE law.

Your Rights

You have the right to:

  • Request access to the personal data we hold about you.

  • Request correction or deletion of your personal data.

  • Request an exported copy of your personal data.

These requests are subject to any legal, administrative, or security obligations that require us to retain certain information.

Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services. Data may also be processed or stored on secure servers located inside or outside the UAE, in compliance with applicable data protection regulations.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us through the communication channels listed on our Website.